3,000credits
about 428 answers
or 44 voice minutes
or 40 phone minutes
or 400 pages of premium reading
$0.0117 per answer
Buy creditsOne balance of credits for every channel. An answered question costs 7 credits; a voice call 68 credits a minute (74 on a phone line). Packs are one-off, start at $5, and never expire — so a quiet month costs nothing.
No tiers to compare and nothing locked behind a bigger number. Voice, the website widget, Telegram, your share link and every supported language are on from day one. You buy credits and spend them however your business actually works.
Start with 1,000 free credits
About 142 answers, or 14 minutes of voice, on us — enough to load your documents and put the widget on your site, and to hear it handle a real call. They never expire and there is nothing to cancel.
3,000credits
about 428 answers
or 44 voice minutes
or 40 phone minutes
or 400 pages of premium reading
$0.0117 per answer
Buy credits7,000credits
about 1,000 answers
or 102 voice minutes
or 94 phone minutes
or 933 pages of premium reading
$0.01 per answer
Buy credits22,000credits
about 3,142 answers
or 323 voice minutes
or 297 phone minutes
or 2,933 pages of premium reading
$0.008 per answer
Buy credits55,000credits
about 7,857 answers
or 808 voice minutes
or 743 phone minutes
or 7,333 pages of premium reading
$0.0064 per answer
Buy creditsAn answered question costs 7 credits — however long the answer, on any written channel. A minute of a voice call costs 68 (74 on a phone line), and that covers everything said in it.
Uploading your files costs nothing, and most websites are read for free. Credits are spent on documents only when a page needs premium reading — complex layouts, scans and image-heavy pages — at 7.5 credits a page, or when a JavaScript-heavy site needs a paid renderer to read it. Re-checking pages or files that have not changed is free.
Your rate never moves with our costs, and your dashboard shows what every answer spent, down to the question.
| A question answered from your documents | 7 credits |
| A quick hello or thank-you | on the house |
| A question it has already answered, asked again | on the house |
| One minute of a voice call, answers included | 68 credits |
| One minute of a phone call, answers included | 74 credits |
| Uploading and reading your files | on the house |
| Reading your website | usually free |
| Re-checking anything that has not changed | on the house |
| Premium reading of a complex, scanned or image-heavy page | 7.5 credits / page |
Most tools in this category make you guess your volume a year ahead, then charge you for guessing wrong. Pick the small plan and you hit a wall in week three; pick the big one and you pay for headroom you never touch.
We priced it the way we would want to buy it: one rate, every feature, credits that do not expire. A quiet month costs nothing.
Questions about pricing, or buying for several businesses? support@sourceteller.com
Worked out from today’s packs, choosing the cheapest combination. Unused credits roll over to the next month.
| A month of… | Credits | Buy | Cost |
|---|---|---|---|
| A small shop300 chat answers | 2,100 | Starter | $5 |
| A busy online store1,500 chat answers | 10,500 | 2 × Growth | $20 |
| A phone line120 phone-call minutes | 8,880 | Starter + Growth | $15 |
| Chat and phone600 chat answers + 60 phone-call minutes | 8,640 | Starter + Growth | $15 |
Wondering how this compares with Intercom Fin, Chatbase or Tidio? See the side-by-side comparison.
One balance for everything. An answered question costs 7 credits on any written channel — website widget, Telegram or share link. A voice call costs 68 credits a minute (74 on a phone line), covering everything said in it. Uploading your files is free; only a page that needs premium reading is charged, at 7.5 credits.
Greetings and thanks, repeated questions answered from cache, and re-checking files or pages that haven’t changed. You only pay for real answers.
No. There is no subscription and no monthly minimum. Buy once and spend it over six months if that is your pace.
Answering pauses until you top up. Nothing is deleted, and everything resumes the moment credits land. Visitors see a neutral “temporarily unavailable” message, never anything about billing.
Yes. Set a daily limit on credits and on voice minutes, and choose when you’re warned that your balance is running low.
That is the whole evaluation. If the answer comes back in your customer’s language with the right passage attached, you already know whether this works for you.
No card · credits never expire · every language from day one